PRIVACY POLICY

Effective Date: 2026

Green Yard Aeration respects your privacy. This Privacy Policy explains what information we collect, how we use it, when it may be disclosed, and the choices available to you when you visit our website, request an estimate, schedule a service, or communicate with us.

1. Information We Collect

We may collect information that you voluntarily provide, including:

• Full name
• Email address
• Mobile or telephone number
• Service and billing addresses
• Property measurements and service-area information
• Requested services and lawn-care preferences
• Estimates, appointments, invoices, and payment-related information
• Messages, questions, reviews, and other communications
• SMS and email communication preferences
• The date, time, and method through which communication consent was provided

We may also automatically collect limited technical information when you use our website, such as your device type, browser type, IP address, pages visited, referring website, and general interaction with our website.

1. How We Use Your Information

Green Yard Aeration may use your information to:

• Respond to questions and estimate requests
• Prepare and deliver quotes
• Schedule and provide requested services
• Send booking confirmations and appointment reminders
• Provide crew-arrival and service-status updates
• Process invoices and payments
• Maintain customer and service records
• Provide customer support
• Send seasonal reminders and occasional promotional offers when you have consented to receive them
• Improve our website, services, and customer experience
• Protect against fraud, misuse, and security threats
• Meet legal, tax, accounting, insurance, and regulatory requirements

1. Text Messaging and SMS Consent

If you voluntarily opt in to receive text messages, Green Yard Aeration may send messages concerning estimates, scheduling, service updates, appointment reminders, invoices, seasonal reminders, and occasional promotional offers.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe or HELP for assistance. Consent to receive text messages is not a condition of purchasing goods or services.

We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or consent records with third parties or affiliates for their own marketing or promotional purposes.

We may provide limited information to service providers that help us deliver and manage text messages. These providers may use the information only to perform services on our behalf and not for their own marketing purposes.

For additional information, please review our SMS Terms & Conditions: [SMS Terms & Conditions]

1. Email Communications

If you agree to receive marketing emails, Green Yard Aeration may send seasonal reminders, service announcements, and promotional offers. You may unsubscribe using the link included in a marketing email.

We may still send nonpromotional emails necessary to respond to an inquiry, provide a requested estimate, administer an active service, deliver an invoice, or address a customer-service issue.

1. How We Disclose Information

We may disclose information to trusted service providers that help operate our business, including providers assisting with:

• Website hosting and online forms
• Customer and scheduling management
• Email and text-message delivery
• Payment processing
• Accounting and recordkeeping
• Website analytics and security

These providers are authorized to use information only as necessary to perform services on our behalf.

We may also disclose information when reasonably necessary to comply with the law, respond to a valid legal request, protect our rights or property, investigate fraud, protect someone’s safety, or complete a business transfer such as a merger, acquisition, or sale of assets.

Green Yard Aeration does not sell personal information.

1. Cookies and Website Analytics

Our website and its service providers may use cookies or similar technologies to operate the website, remember preferences, understand website traffic, improve performance, and protect against misuse.

You may adjust your browser settings to restrict or delete cookies. Some website features may not function properly if cookies are disabled.

1. Payment Information

Payments may be processed through third-party payment providers. Green Yard Aeration may receive transaction details such as the payment amount, date, status, and limited account information. Complete payment-card information may be collected and processed directly by the payment provider according to its own privacy practices.

1. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and customer records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

SMS consent and opt-out records may be retained to document and honor your communication preferences.

1. Data Security

Green Yard Aeration uses reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

1. Your Privacy Choices

You may contact us to:

• Ask what personal information we maintain about you
• Request that inaccurate information be corrected
• Request deletion of certain personal information
• Withdraw consent for optional marketing communications
• Ask questions about our privacy practices

Some information may need to be retained for legal, accounting, security, contractual, or legitimate business purposes.

To stop marketing text messages, reply STOP. To stop marketing emails, use the unsubscribe link included in the email.

1. Children’s Privacy

Our website and services are intended for adults seeking lawn-care services. We do not knowingly collect personal information from children under 13. If we learn that information from a child under 13 was collected, we will take reasonable steps to delete it.

1. Third-Party Websites

Our website may contain links to websites or services operated by third parties. Green Yard Aeration is not responsible for the privacy, security, or content practices of those third parties. Review their privacy policies before providing information.

1. Changes to This Privacy Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The revised policy will be posted on this page with an updated effective date.

1. Contact Us

If you have questions or requests concerning this Privacy Policy, contact:

Green Yard Aeration
Charlotte, North Carolina
Phone: 704-998-8156
Email: info@greenyardaeration.com
Website: www.greenyardaeration.com